Should partners require additional assistance, Intermedia’s Channel Managers and VIP Desk Support staff are also available every step of the way, from quoting to number porting. To help partners provide their customers with high quality of service (QoS) at the onset of a deployment, Intermedia developed a proprietary QoS testing solution, VoIP Scout™, which is also a part of Intermedia’s Worry-Free Experience™. Intermedia’s SIP Trunking service is compatible with the leading IP PBX manufacturers. How Intermedia helps partners sell and support cloud voice servicesĪ leader in the market for over 20 years, Intermedia’s voice network supports more than 1 billion minutes per year across over 3 million phone numbers – and all with less than 1 percent churn. Intermedia understands what is important to the partner community. The fact that I can have control over the whole Intermedia business application suite under my own brand, now including SIP Trunking, has a major positive impact on my business. This helps me differentiate and boost margins at the same time. “Instead of being locked into a published list price, I set my own prices based on the unique value-add that I provide for my customers. “With Intermedia’s private label model, I’m in complete control of my customer relationship,” said George Ortiz, Founder and CEO of Crowne Hill Consulting Group. Now, partners have the flexibility to provide SIP Trunks to those customers with IP PBXs and Cloud PBX service to others, or even a mix of both for those customers who have different needs across offices. SIP Trunking joins other core Intermedia technologies such as Cloud PBX, Exchange email, SecuriSync® backup and file sharing and Intermedia AppID® identity and access management under the PLR model. SIP Trunking can be a huge money maker for the channel, enabling resellers to increase their top line and recurring revenues.”ĭriving greater account penetration with the Private Label Reseller (PLR) model “Like all cloud services, partners want to own the customer experience.
“As a channel-first organization, we are proud to be one of the largest SIP Trunking providers to offer this option to our partners,” said Mark Sher, Vice President of Voice Product and Marketing at Intermedia. Now, Intermedia’s more than 6,000 active partners can offer SIP Trunking and have complete control of their customer relationships as they can own everything from branding, to pricing, to billing and bundling. – Septem– Intermedia, a leading cloud business applications provider, today adds SIP Trunking to its private label partner model. As one of the largest SIP Trunking providers to offer Private Label, Intermedia further demonstrates its commitment to the channel
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