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1. HOW TO USE SKYPE TRANSLATOR BOT HOW TO
2. HOW TO USE SKYPE TRANSLATOR BOT FULL
3. HOW TO USE SKYPE TRANSLATOR BOT CODE

Because this uses UCMA it means that it only works with Skype for Business installed on-premise, it won’t work with Skype for Business online. There are some limitations with the technology being used as well. There are also lots of opportunities to do something better with the transcript after the call, for instance, to write it to a central store, or email it to all participants etc.

HOW TO USE SKYPE TRANSLATOR BOT CODE

That’s easily changed in the code by modifying the API endpoint (which takes all those options as parameters) but it would be better if the user could ‘tell’ the bot to change languages in real-time. Right now, the input language is English, and the translation is German. I hope to iron them out over time but if you’re going to take this and do something with it then you should be aware of them. There are several limitations with the code right now. As the results come back I write them into the IM channel of the call. That gives me a stream of audio, which I pipe into a converter to get it into WAV, then chunk it up into pieces and send it to the Translator API. However, because the WMA is written to in real-time (the file starts at zero and grows during the call, it isn’t written all in one go at the end) I can both write to it and simultaneously read from it. Translator API is a Web Socket which you send chunked WAV audio to.

UCMA can capture audio of a call, but only in a very limited sense and the only supported implementation is to write the audio to a WMA file. (it can optionally also send back audio of translated voice, but I’m not using that here). You can send the Translator API audio, and it will send back both the transcript of what you’re saying and any translation you require. The bot is listening to the audio and passing it through to the Microsoft Translator API, which is an online service hosted by Microsoft. The bot shows in my contact list like a person but is connected to a program running on a server using an API called UCMA. What you’re seeing in the video is me having an audio call with a Skype for Business bot.

If you’re looking for something that IS production ready, or you’re interested in having something like this that’s supported, contact me to talk about options with my employer.Read the disclaimer about the code before using it – it’s NOT production ready! I’m open-sourcing the code on GitHub here.

HOW TO USE SKYPE TRANSLATOR BOT FULL

There’s a full explanation below, but here are the big takeaways: It turns out that it is possible (watch with sound) 🙂 Having both a transcript of a conversation and optional real-time translation would be huge, and a genuine advantage to businesses everywhere.

HOW TO USE SKYPE TRANSLATOR BOT HOW TO

Learn how to add translation to your bot in the Azure Bot Service Documentation tutorial.Building a Speech Transcription and Translation Bot in Skype for Business using UCMA and Microsoft Translator APIĮver since I first saw the Presentation Translator about a month ago I wondered if it was possible to use the technology behind it in Skype for Business calls. Whether you’re communicating with customers or internal team members, multilingual bots can increase the number of users that can use your bot in their preferred language. The Microsoft Translator API service allows bots to interact in over 60 supported languages. Use the Translator API for multilingual translationsĪdding translation to your bot allows it to reach a larger audience without changing significant parts of your bot’s core programming. Bots can be used in scenarios such as customer support to answer customer questions without the need of a human customer support representative. It may be a simple question and answer dialog bot, or a sophisticated bot that allows people to interact with other services in an intelligent manner using AI. What’s a bot?Ī bot is an app that users interact with in a conversational way using text, graphics, or speech. Are you looking to add multilingual support to your bot? Using the Azure Bot Service V4 SDK, your bot can use Microsoft Translator to automatically translate messages to the language your bot understands, and optionally translate the bot’s replies back to the user’s language.