Q: During the migration, how long would I be unable to make or receive phone calls while services are being transitioned?Ī: The migration of your phone number does not occur until a Field Services Technician releases the order while they are with you at your desk. Q: Is Skype for Business the same as Skype consumer?Ī: No, they are two different products. Please contact your desktop support team to install the new version, available here.Īt this time, Ohio State Mac users can continue using Lync 2011 until October 2018 at which time Lync 2011 client will non-longer be supported by Microsoft.
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Q: I am on a Mac can I use the new Skype for Business for Mac client or do I still need to use Lync 2011?Ī: The Skype for Business for Mac client version 16.19.0.132 is approved for use and fully supports the required 911 emergency location services features to meet Ohio State Public Safety and OCIO requirements. Q: What is the cost of Skype for Business services?Ī: For more detailed Skype for Business service feature information, please access the OCIO Service Catalog page for Unified Communications. If your unit is interested in receiving Skype for Business, contact your Relationship Manager. Q: How does my department request Skype for Business?Ī: Current university employees already have access to the Instant Messaging and Presence service.
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